Loaner Program Qualifications
This Loaner Program applies to customers who purchased their equipment NEW from us. Program ends when the manufacturer's warranty ends.
This only applies to brands we sell.
We as the Authorized Dealer must do the warranty repair for the equipment to qualify for the loaner program.
This loaner program is something we are providing for short term use for our customers - This is not a manufacturer program.
We do not have rental trailers for customer use. Customers needing delivery of the loaner will inquire the P&D fee for both the delivery and the pick up of the unit back to our store. Pick up and Delivery charges are NOT covered under warranty by the manufacturer and are the financial responsibility of the customer to pay, as well as the delivery and pick up of their own machine.
Kreider Four Seasons Equipment, Inc. will do its best to offer a loaner machine if a unit we sold breaks down from a factory defect during the warranty period of the machine. If the unit repair isn’t warranty, the customer will be notified and the loaner machine will be billed using our rental rates.